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UNLIMITED EXPRESS DELIVERY*

premier plus

Premier PLUS Express Delivery* is an annual subscription service that offers frequent customers the benefit of speedy delivery of their orders at a reduced cost of

£8.95 for 12 months.

*UK Mainland only. Postcode exclusions. T&Cs apply

What you can expect from Premier PLUS

  • FREE and unlimited UK Mainland EXPRESS delivery* for a whole year
  • Express Delivery is 1-2 working days
  • All orders fully tracked
  • No limits on orders, just spend £19
  • Speedy, hassle-free shopping
  • £8.95 for 12 months, until you tell us otherwise

Let’s look at the savings

At £8.95 for the whole year, Premier PLUS pays for itself after just 2 orders with Free Express Delivery.

Orders
per year
Without
Premier PLUS*
With
Premier PLUS
SAVING
1
£4.95
£8.95
3
£14.85
£8.95
SAVE £5.90
5
£24.75
£8.95
SAVE £15.80
10
£49.50
£8.95
SAVE £40.55

*Based on Express Delivery at £4.95

How to join?

Simply add Premier PLUS at the checkout when you next purchase, and for the next 12 months say goodbye to delivery charges and hello to *EXPRESS DELIVERY every time you order! To sign up for this subscription service you will need to have an account with us, or create one during checkout.

After an initial term of one year, your Premier PLUS subscription will automatically renew for further terms of one year, unless you cancel before your next renewal date.

*Postcode exclusions

Unfortunately, there are a few places in the UK mainland where Express Delivery is not available. These are: AB, IV, KA, KW, PH, PA, FK. For these postcodes you will still get unlimited FREE Standard Delivery.

*Premier PLUS delivery is also available to Non-Mainland UK postcodes (Northern Ireland, Channel Islands, Isle of Man, Isles of Scilly, Scottish Islands etc.). For these postcodes you will get unlimited FREE Standard Delivery.

Frequently Asked Questions

Premier PLUS Express Delivery is an annual subscription service that offers our frequent customers the benefit of speedy delivery of their orders at a reduced cost.

Once you sign up for this service, any orders you place via Baker Ross online will be delivered to your home or chosen address in the UK mainland by Express Delivery for free.

There are a few places in the UK where Express Delivery is not available (but you will still get unlimited FREE Standard Delivery) such as postcodes: AB, IV, KA, KW, PH, PA, FK.

Premier PLUS delivery is also available to Non-Mainland UK postcodes (Northern Ireland, Channel Islands, Isle of Man, Isles of Scilly, Scottish Islands etc.). For these postcodes you will get unlimited FREE Standard Delivery.

You can order as often as you like, every day, and get free Express Delivery whilst your subscription is live.

This service costs £8.95 per annum, and there’s a minimum spend of £19. Express delivery is 1-2 working days when order is placed before 2pm and is fully tracked.

Premier PLUS Delivery Service can only be used for orders placed on our UK website where delivery is being made to an address in the United Kingdom. Telephone and postal orders do not qualify.

You will need to ensure your order value is £19 or more to receive Premier PLUS Delivery. If your order falls below this threshold, you will be charged our standard rates of delivery.

Express Delivery is only available to customers with delivery address in the mainland UK.

There are a few places in the UK mainland where Express Delivery is not available. These are: AB, IV, KA, KW, PH, PA, FK. For these postcodes you will still get unlimited FREE Standard Delivery.

Premier PLUS delivery is also available to Non-Mainland UK postcodes (Northern Ireland, Channel Islands, Isle of Man, Isles of Scilly, Scottish Islands etc.). For these postcodes you will get unlimited FREE Standard Delivery.

Once you have subscribed to Premier PLUS, when you place your next order a delivery option will appear called Premier PLUS Delivery. Simply select this option when you checkout, it will be auto-selected in most cases. Express Delivery will automatically be applied to your order if it meets the basket value threshold of £19.

Your order will then be delivered within 1-2 working days when placed before 2pm. Orders placed during the weekend will be despatched on Monday and delivered within 1-2 days thereafter.

We aim to meet these delivery times but during busy periods deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. Baker Ross cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

There is no limit to the number of times you can use your free Express Delivery whilst your subscription is live if your order is over £19 after any discount or promotional codes have been applied. There is a minimum threshold of £50 for credit account orders.

You can cancel within 14 days of starting this plan. If you haven’t placed an order during this time with Baker Ross, we’ll provide you with a full refund. You can cancel your subscription by contacting our Customer Services Team.

If you have had Premier PLUS for more than 14 days or have used it, we will not be able to offer you a refund.

When you first sign up for the Premier PLUS subscription you will provide the payment details and give us permission to use those same payment details to automatically renew for further terms of one year unless you cancel before your next renewal date.

You will be able to cancel the subscription at any time.

We require you to create an online account with us so you can easily manage or amend your subscription details anytime.

If you want to change your address, just log into your Baker Ross account, and click on Edit Address in the My Account section. To view your Premier PLUS subscription status, click on the Premier Delivery tab.

Our website uses the latest SSL encryption methods throughout and we run regular scans and tests of our systems to make sure you can safely shop from us.

By purchasing a subscription, you agree to be included on our email mailing list for all transactional emails regarding your subscription.

We may from time to time email you about other Baker Ross products. If you do not wish to receive details of Baker Ross products other than your subscription, you can confirm this during the checkout process. You will be given the opportunity whenever we email you to remove your name from our mailing list.

Our help articles (FAQs) are the quickest way to get help. If you cannot find what you are looking for, our friendly customer service team are here to help. Simply email your query using this link.

Premier PLUS Delivery Service is an annual subscription which is valid for 12 months from date of purchase and will be renewed automatically unless you have cancelled your subscription. To apply for this service you will need to have a registered online account with Baker Ross.

You can cancel within 14 days of starting this plan. If you haven’t placed an order during this time with Baker Ross, we’ll provide you with a full refund. You can cancel your subscription by contacting our Customer Services team.

If you have had Premier PLUS for more than 14 days or have used it, we will not be able to offer you a refund.

Premier PLUS orders will be dispatched on our Express Delivery service to customers on the UK mainland. The Express Delivery service is not available to these postcodes: AB, IV, KA, KW, PH, PA, FK. For these postcodes you will still get unlimited FREE Standard Delivery.

Premier PLUS is also available to Non-Mainland UK postcodes (Northern Ireland, Channel Islands, Isle of Man, Isles of Scilly, Scottish Islands etc.). For these postcodes you will get unlimited FREE Standard Delivery.

Premier PLUS can only be used for orders placed on our UK website where delivery is being made to an address in the United Kingdom. Orders placed by telephone, post, fax or email do not qualify.

Delivery times are for guidance only. We cannot be held liable for delays outside our control and do not offer compensation. Processing of orders may be delayed for any overdue accounts.

Premier PLUS subscription is applied to your online account and remains valid for 365 days from the date of purchase.

Premier PLUS delivery service is eligible on orders over £19 after any discount or promotional codes have been applied during the 12 months from date of purchase. A minimum order value of £50 still applies for orders placed via a credit account. There is no limit to how many times you can use your Premier PLUS delivery service within the 365 day period.

Premier PLUS is for personal use of the member only and cannot be used by any other persons.

Premier PLUS can only be used for deliveries to your home or work address.

Premier PLUS is only available on ‘in stock’ items.

Premier PLUS is subject to the usual cut-off times such as Bank Holidays including the festive period, and cannot be guaranteed during peak trading periods.

Automatic annual renewal terms – we will charge your renewal fee from the payment method you have registered with us on the first day of your subscription term and automatically on the same date of each subsequent year at the then current annual subscription rate. Baker Ross will continue to charge you your annual Premier PLUS subscription on an annual basis unless you cancel your subscription. If you would like to cancel your subscription, you must provide notice via email at enquiry@bakerross.co.uk at least thirty (30) days prior to the end of the subscription term.

Premier PLUS will not be automatically renewed for Baker Ross Credit Account customers unless Premier PLUS was purchased with a debit/credit card or using PayPal as payment. Or, was purchased before 3rd October 2023.

Baker Ross reserves the right to refuse or cancel your subscription at any time.

Baker Ross reserves the right to change the price of Premier PLUS at any time, or the basket qualifying order value.

By signing up to Premier PLUS, you are agreeing to these Terms and Conditions.