Contact Us

We're a friendly bunch here at Baker Ross, and love to hear from our customers, so if you've got thoughts or feedback on our products, services or website, get in touch. You can email, phone, fax or even send a note by post (because sometimes it's nice to get a letter!)

If you've got a specific query, check out our FAQs, as you will probably find that your question has already been answered.

For general enquiries or delivery queries our marvellous Customer Service Team is here to help at But if you need to talk to someone, call our team on 0344 576 8933. Please quote your order number, customer reference or postcode so we can handle your enquiry as quickly as possible.

We attend to emails Mon-Fri 9am-5.30pm
and endeavour to get back to you within
24 hours (excluding weekends and
bank holidays).

Customer Service Team

Tel: 0344 576 8933 (Mon-Fri 9am -5.30pm)

Credit Account Customers

Tel: 0344 576 8941 (Mon-Fri 9am -5.30pm)
Fax: 0333 200 7249

Credit Card Orderline

Tel: 0844 576 8922
(open Monday to Friday, 9am – 5.30pm)
(Calls cost 7p/minute plus your phone company’s access charge)
Fax: 0333 200 7249
(open 7 days, 24 hours)


Baker Ross Limited
Calder House
Central Road
CM20 2ST