GUARANTEE
All products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for any reason you are not happy with your order or a product, simply return it to us within 14 days of receipt for a full refund of the goods value or an exchange. We regret that Personalised Products unless defective cannot be returned.

Products should be in their original unit packaging and resaleable condition. This is in addition to your statutory rights.

In the unlikely event that you receive an item from us which is defective or sent in error we will refund your postage costs in returning the item.

Click returns & refunds for details on how to return a defective item to us.


VERISIGN SECURED
To ensure your details are safe, Baker Ross use VERISIGN software to encrypt personal and sensitive information for online transactions. Click on the Verisign logo to view our Verisign Security Seal.


EXOR
Baker Ross is an Exor Silver Level Accredited Supplier.


SAFETY ALWAYS

Safety first and always is our motto at Baker Ross. All our toys satisfy stringent European Community Safety Laws, and carry the CE Mark, the manufacturers and importers declaration that this is the case. We aim to cater for a variety of ages and therefore leave it to the discretion of our customers to assess whether a child is old enough for any particular item, and to ensure it is sensibly used. Items bought from us are not suitable for children under 3 years of age unless otherwise stated.