* For 24 hour delivery please contact Customer Services on 0844 576 8933 for a quotation.
Delivery days are complete working days (Monday to Friday) from the day we receive the order.
Orders placed after 12 noon are regarded as being received by us on the next working day.
 
 

UK MAINLAND  (Standard Delivery service)

• All parcels are despatched in the UK by a national carrier. 
• Delivery will take up to 6 working days. 
• Cost for Standard Delivery Service to UK addresses is £3.95 per order. 
• Always quote your full postcode when ordering. 
• Please give a daytime delivery address, as all parcels need to be signed for.
   
   
  
  

PRIORITY & EXPRESS DELIVERY (UK Mainland only)

For urgent orders we offer a Priority and Express delivery service (UK Mainland only).

• PRIORITY £4.90 up to 4 working days
• EXPRESS £6.90 up to 2 working days

Please select 'Priority' or 'Express' when ordering on-line.
Please give a daytime delivery address, as all parcels need to be signed for.
Please note: orders placed after 12 noon are regarded as being received by us on the next working day (Monday - Friday). 
 
 

24 HOUR DELIVERY

For very urgent orders we offer a 24-hour delivery service. Please ring Customer Services on 0844 576 8933 for a quotation. 
 
 

UK NON-MAINLAND
Northern Ireland / Scottish Islands / Isle of Man / Isles of Scilly

• Deliveries to these non-mainland UK areas cost £6.95 per order.
• Delivery will take up to 7 working days.  
• Please give a daytime delivery address, as all parcels need to be  signed for.

CHANNEL ISLANDS

• Channel Islands pay no VAT.
• Delivery will take up to 7 working days.
• Delivery to Channel Islands cost £8.95 per order.
• Select country as ‘United Kingdom’ but ensure you use the correct postcode.
• Please give a daytime delivery address, as all parcels need to be signed for.

B.F.P.O.

• Delivery to BFPO addresses will take up to 10 working days.
• Cost of delivery is £9.95 per order.
• Ensure 'B.F.P.O.' is chosen as the Country Code or the order will be invalidated.
• You will then be taken to ‘Complete Your Details' page - fill in the rest of your address.
• In the 'BFPO Number' field just enter the number e.g. '25'.

OVERSEAS
(excluding Channel Islands and B.F.P.O.)

If you are ordering from outside the UK you must order as follows:-

• Place your order as normal.
• Ensure you select your order destination country when asked for your address and credit card details.
• Once you confirm your order it will be e-mailed to us.
• We will make any necessary VAT deductions or additional carriage charges required.
• You will then be e-mailed with a revised order total and expected delivery date and will be asked if you wish to confirm the order.
• If we do not receive your confirmation of order within 7 days the order will automatically be regarded as cancelled.
• Please telephone +44 (0) 844 576 8933 for further details.