A bumper value pack of sparkling coloured gems to add the finishing touch to crafts. Assorted shapes and colours. Over 1000 gems per pack.
27 Hour(s) ago
Found the service helpful have used it in the past for Guides and Brownies.
37 Hour(s) ago
Service rating: Excellent next day delivery Product: A great product to have readily available as they can be used for so many crafts
Efficient and good value
efficient in every respect
Good. Easy to order and received products quickly.
this feed back is for the service everything bought was excellent what i found annoying was two minutes after ordering there on my emails appeared a discount on my next order which i could not use
Overpriced and packaging damaged.
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I had to wait nearly 2 weeks for my order because the courier "couldn't find my house" (they had my full address plus postcode) and failed to let me know this until I chased it a week later, then didn't turn up on the next arranged date. Baker Ross wouldn't reply to emails and cut me off on the phone. When I eventually did get through I was told to phone the courier myself. We received the order too late to make something my children had planned to make for a birthday. When my order did arrive, the box and several of the contents were damaged. I have emailed customer services about this and all I have received are 14 automated responses.
We are sorry to hear that you did not receive your order, within the delivery time as expected. On looking into the points raised, I have traced an email from you, which has until today received an automated response, for which we apologise for together with being disconnected whilst trying to resolve your concerns. Please be assured that I have contacted you personally via email, to discuss as to whether you require replacements for the damaged items received or ideed a refund under the circumstances. Once again, we would like to take this opportunity to apologise, for the delay in responding to your concerns raised. I will await your response.
Excellent service, ordered it one day and it arrived the next - fantastic!
Good service and quick delivery!
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